Servicing the Sunshine Coast Region for over a decade.
Specialising in configuration, installation, preventative maintenance and networking — Sunshine Coast iT keeps your business secure, connected and online.
- 30+ years of trusted IT experience
- 5-star rated on Google reviews
- Stay in the know — Useful Information
What our clients are saying
Don't just take our word for it — here's what businesses across South East Queensland have to say about working with Sunshine Coast iT.
See all reviews on Google-
★★★★★"Black Cat Civil has been using Sunshine Coast iT for all IT support since 2014. From our small home office, to setting up the full IT system in our head office and workshop, Graham has been a huge asset to our team and not only does he offer support, he educates us in all areas of IT to ensure we have optimum systems in place for Black Cat Civil. I highly recommend Graham and his team to anyone and any business."
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★★★★★"Sunshine Coast iT's personalised approach to IT solutions sets them apart from others. Their professionalism, expertise, and genuine passion for what they do makes them an invaluable asset to Commerce Building Services. In partnership with Sunshine Coast iT we've been able to keep up to date with the changing landscape of the IT industry making use of cutting edge technologies that offer us an optimal ICT environment."
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★★★★★"By really listening to our technology needs, Sunshine Coast iT provided solutions that fit our unique business model. Their ongoing support and service has been instrumental to our company's growth."
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★★★★★"Sunshine Coast iT provide an exceptional service and are prompt in attending to any repairs and issues. The quality of products they use and the systems they recommend take all stress out of the possibility of system failure and knowing if this does occur, they will be there is peace of mind. Graham and his team are always on time and know their stuff."
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★★★★★"Running an online business having a good IT team is important, Graham and the team at Sunshine Coast iT are the best in the business, their customer services and ability to swiftly problem solve blow us away every time."
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★★★★★"After having many failed attempts at handling our IT requirements Sunshine Coast iT has been faultless. They understand the importance of keeping your business functioning and realise time is money when nothing is getting done. They are quick to act and will always clearly explain what they are doing even to IT illiterate builders like us. Thanks for all the help Graham and team."
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★★★★★"Graham and the team at Sunshine Coast iT are a pleasure to deal with. Quality service in a professional manner with great expertise in industry developments. Timely turnaround at competitive pricing. Nothing ever is too hard for Sunshine Coast iT. 131 TAG deal with Sunshine Coast iT exclusively and we will continue utilising their great service moving forward. We have no hesitation recommending Graham and the team at Sunshine Coast iT. An absolute pleasure to deal with."
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★★★★★"Battery Wise has been a client of Sunshine Coast iT for many years and Graham and his team have been excellent in their response, knowledge and support for our IT system highly recommend this great business."
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★★★★★"Graham at Sunshine Coast iT is an invaluable asset to our business. Recently we became the victims of a malicious Ransomware attack which rendered our entire network unusable. Graham arrived on site within an hour of our frantic phone call, and immediately began to save our 20 years of business records. We have great peace of mind knowing that if we have a problem with our system or internet we can call Graham and the problem will be fixed quickly and accurately. We highly recommend Sunshine Coast iT!"
Local expertise. Enterprise-grade methodology.
Sunshine Coast iT delivers knowledge and competency in Information Technology infrastructure, specialising in configuration, installation, preventative maintenance and networking. We partner with organisations across the Sunshine Coast and wider South East Queensland to keep them operating securely and efficiently.
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Security-first thinking
Every recommendation is weighed against risk and benefit — security comes before convenience.
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Preventative by design
Proactive maintenance and monitoring catch problems early — before they become outages.
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Locally based
Sunshine Coast technicians who understand the businesses, schools and clients we serve.
Meet the team
The friendly faces behind Sunshine Coast iT — dedicated to keeping your business running.
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Graham Lowe
Director
Graham founded Sunshine Coast iT and brings over three decades of hands-on IT experience. He leads the team's security-first methodology and personally manages key client relationships across the region.
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Sarah Appleby-Lowe
Operations Manager
Sarah keeps the wheels turning behind the scenes — coordinating jobs, schedules and client communications so our technicians can focus on what they do best.
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James Fraser
Senior Systems Administrator
James handles complex infrastructure projects — server, network and cloud deployments — with a calm, methodical approach and an eye for the long-term resilience of every system he touches.
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Luke Mulligan
Senior Systems Administrator
Luke is the newest member of the Sunshine Coast iT team, bringing fresh energy and a keen eye for detail to day-to-day support work, on-site visits and end-user troubleshooting.
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Solara AI
AI Assistant
Solara is our always-on AI assistant — she takes your message when our engineers are out on site helping other clients, and works tirelessly behind the scenes on back-end automations and business operations.
Our Difference
We provide cutting edge technology services that enhance productivity, streamline your IT experience, and ensure seamless connectivity.
We act as a trusted IT partner for our clients, offering tailored solutions that address their unique challenges and opportunities.
We envision a future where technology not only supports but also transforms individuals and businesses IT experience, enabling you to thrive in an ever-evolving landscape. With a strong emphasis on continuous learning and staying ahead of industry trends, we aim to be at the forefront of technological advancements, ensuring that our clients benefit from the latest breakthroughs in the IT field.
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Client centric
Our goal is to be your trusted IT partner; your satisfaction and success fuels our innovation and determination to get the job done.
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Communication
Our topmost priority is communicating in a language that resonates with our clients.
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Experience
With over a decade of dedicated service on the Sunshine Coast, our skilled IT specialists possess a mastery of cutting edge technologies and a commitment to IT excellence.
What we do
We partner with businesses across South East Queensland to deliver IT solutions that are secure, scalable and built around your goals.
Managed IT
We provide a service that goes beyond the traditional 'break fix' approach of typical IT companies. Our goal is to partner with you to support the changing technological landscape, ensuring your IT infrastructure supports your objectives and goals and are scalable to grow with your business.
Complete iT Assist
We value the creation of authentic, client focused partnerships and our Managed IT solution, Complete iT Assist offers our clients core IT services which allow them to focus on their primary business. Complete iT Assist integrates three core aspects: general health and monitoring, cyber security and threat protection and backup and recovery.
This proven formula provides our clients with a stable and optimally performing IT environment while delivering client focused, exceptional ICT service.
Cyber Security
We assist our clients by crafting comprehensive cybersecurity approaches by implementing and overseeing necessary tools to ensure the robust security and operation of your IT infrastructure.
Proactive Protection
Our Endpoint Threat Detection offers protection from incoming threats by seeking out, destroying, and warning of possible threats. To enhance security coverage, we provide additional services including Multi-Factor Authentication, Password Management, Device Enrolment and Next Generation Firewalls.
Essential Eight
We use the Australian Government's Essential Eight Framework* to assess the maturity level of our client's Cyber Security posture. Using the Framework, our audit process will provide you with your risk profile. We then work with you to tailor our services and provide a solution to suit small- and large-scale business operations.
Employee Cyber Security Education & Awareness
Even with the most robust cyber security defense, employees are often the most vulnerable link when it comes to cyberattacks. We provide service that focus' on educating staff and promoting constant vigilance. We work with our clients to implement Cyber Security Awareness Training that incorporates initiatives like Phishing Simulation to enhance preparedness.
Cloud
To enable digital transformation, we assist clients to migrate to the cloud with public or private cloud solutions.
Microsoft 365 & Google Business
We can assist you achieve the most from Microsoft 365 and Google Business' extensive cloud platform and services. Modernise your workplace with a suite of applications, storage options, collaborative utilities, and industry leading security measures.
Back Up & Disaster Recovery
Cloud Backup is offered in our Complete iT Assist as well as Microsoft 365 and Google Business Plans. We assist with disaster recovery strategies to ensure business continuity if information is lost, stolen, or destroyed.
Network Infrastructure
We specialise in all aspects of wireless and wired networking including design, support and maintenance of Microsoft based business networks.
Business Networks
Our approach to the design of network architecture ensures flexible remote access and seamless integration within a business office environment. In partnership with our wholesale carriers, we provide hybrid connectivity options that cater to specific service needs, ensuring optimal coverage while maintaining network security.
On Premise Networks
We build high speed private networks connecting remote locations using reliable service providers. Our team consult, design and manage with these projects in consultation with the client to ensure the seamless transmission of your business-critical data.
Internet
We can assist with connectivity issues, set up and configuration. An audit and review of your internet speed performance may result in enhanced efficiency and a seamless digital experience.
Voice
We offer cloud connected telephony and unified communication solutions that enable collaboration and communication anywhere, anytime.
Cloud Based AI Automated Phone Systems
Working with our vendors we provide a solution that delivers scalable, cloud-based voice and unified communications services. Combining physical phones and applications for computers and mobile devices, it enables businesses to maintain a consistent extension and phone number whether they're working in the office or remotely. It offers seamless integration with Microsoft Teams to enhance client's communication experience.
IT Support
We provide assistance with the setup, maintenance, and troubleshooting of computers and portal devices.
Repairs & Maintenance
Like any investment, your computer needs constant care. When was the last time your computer had a thorough clean? If it has been more than six months, we would recommend you schedule a preventative maintenance visit to ensure optimal performance.
New Builds & Upgrades
Need a new computer or laptop? Require assistance transferring your old data to your new device? Are you running low on hard drive space or suffering from a slow computer? We can build or source a new device that is custom to your needs or breathe new life back into your existing system by upgrading critical components.
Simple, clear rates
Sunshine Coast iT jobs are performed at either your home or business premises.
On-site Service
Our technician comes to you — whether at your home or business premises.
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Call out feeIncludes 45 minutes of service$154 incl. GST
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Per hour thereafter$154 incl. GST
Remote & Phone Service
Sunshine Coast iT may suggest that jobs are investigated remotely — saving you time and cost.
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Connection feeIncludes first 30 minutes of service$99 incl. GST
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15 minute blocks thereafter$44 incl. GST
Let's talk about your IT
Reach out for a no-obligation conversation about your infrastructure, cyber security or managed services needs.